Systems Operations Scorecard

Score each domain 0–5 (honest gut is fine). This is not a certified audit — it surfaces where a paid Systems Ops Audit should dig first.

Service Governance & Value

Do critical services have named owners, SLOs, and a living catalog?

0 1 2 3 4 5

Assets, Config & Architecture

Can you list systems, integrations, and dependencies without tribal knowledge?

0 1 2 3 4 5

Observability, Reliability & Capacity

Do you detect user-impacting failure before customers tell you?

0 1 2 3 4 5

Security, Identity & Risk

Is access least-privilege, reviewed, and logged for people and agents?

0 1 2 3 4 5

Incident, Problem & Change

Are incidents restored with runbooks, RCAs, and controlled change paths?

0 1 2 3 4 5

Automation, AI & Integration

Are automations and AI bounded by intended use, eval, and human accountability?

0 1 2 3 4 5

Continuity & Recovery

Have restore tests proven RTO/RPO — not just backup checkmarks?

0 1 2 3 4 5

Cost, Suppliers & Improvement

Is tech spend allocated to services with supplier scorecards and a real backlog?

0 1 2 3 4 5

Email * · so we can follow up Company (optional)

Result

Overall maturity: — / 5

Pay Systems Ops Audit · $1,000 Book fit call White paper

PaperChase Consulting

PaperChaseWebb, Inc.

Front door for governed systems operations. We design, install, and maintain the operating layer — with named owners, bounded permissions, and evidence. Not a second OS. Labs implements. Webb contracts.

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Pay Systems Ops Audit

mgmt@paperchasewebb.com

(808) 321-9578 · Honolulu, HI

Book 15-min fit call

webb · labs · aiip