PaperChaseWebb, Inc. · Honolulu

Systems operations · AIOps · Continuity

Install the operating layer your business can trust.

We connect infrastructure, SaaS, data, automation, and AI into reliable, secure, observable operations — with named owners, bounded permissions, and measurable outcomes.

Observe everything. Authorize deliberately. Automate safely. Prove outcomes.

Problem

Tools sprawl. Incidents are reactive. AI increases speed without control. Nobody owns the operating layer.

Outcome

Governed operations: service catalog, monitoring, runbooks, tested recovery, safe automation, evidence packs.

Model

Build fee + maintain fee. Tier packages. CRM and written terms. Not free friendship labor.

PSOF · eight control domains

PaperChase Systems Operations Framework v1.0. Standards-informed. Evidence over assertion. Observability before autonomy.

01 Service Governance & Value
02 Assets, Configuration & Architecture
03 Observability, Reliability & Capacity
04 Security, Identity & Risk
05 Incident, Problem & Change
06 Automation, AI & Integration
07 Continuity & Recovery
08 Cost, Suppliers & Improvement

Maturity model & production gates →

How we engage

Assess → Design → Build → Verify → Transition → Operate → Improve

A1 $1,000

Systems Ops Audit

Eight domains scored. Top three risks. Current/target profile. 90-day roadmap. Credits 100% to Sprint or Deployment within 14 days.

Pay $1,000 →
B1 From $5,000

14-Day Controlled Sprint

One bounded workflow, monitoring, docs, training, acceptance. Then optional maintain.

Request scope →
B2 From $10,000

30-Day Ops Deployment

Service baseline, one to three workflows, control plane, dashboard, runbooks.

Request scope →
C1 From $1,500/mo

Managed Systems Operations

Remote observation, limited change queue, monthly evidence pack. Paid to play.

Discuss retainer →

Full ladder A–D on Services.

Start with evidence, not theater.

Systems Ops Audit: systems you depend on, risks you cannot see, workflows worth automating, control sequence before autonomy.